Artful Negotiation in a Global Economy: Winning the Negotiating Game by Herb Cohen
AUDIOBOOK: Herb Cohen provides a point-by-point analysis - ten tidbits and practical techniques - that you can use in reconciling all differences. 10.95
FIRST FRIDAY ARCHIVE: w/ RIANE EISLER hosted by Coaching Circles
Listen to our audio archive of Coaching Circles' First Friday Call-In Workshop with RIANE EISLER, international speaker and author of the new book "The Real Wealth of Nations: Creating a Caring Economics". 0
Today Matters: 12 Daily Practices to Guarantee Tomorrow's Success by John C. Maxwell
AUDIOBOOK: This audiobook teaches you how to take the many small steps that lead to success each and every day of your life - to help you control your daily agenda, make time for people you love, and find success in your career. 13.99
The Power of the Decision Statement by Jane Weddle
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Joe, a Manager with XYZ Bank was disappointed with the lack of analysis and discussion his team put forth in a recent decision meeting. The decision being considered was “to select an external trainer to provide customer service classroom training over the lunch hour for all tellers at all the branches”. The decision was being addressed at such a narrow level, the team assumed many of the larger issues had been decided, such as:
Is the training necessary? Do all tellers need the training?
Is an external resource necessary? If so, what are the reasons?
Is classroom training the best option, or are there other ways to accomplish the objective?
What is the objective?
Is lunchtime the best time to do the training, or are there other options?
At the next team meeting Joe made the following improvement to the decision statement: “Improve customer service at the XYZ bank”. He saw much more analysis and discussion from the team!!
Action Idea: What is a decision that you or your team needs to make? What is the purpose of the decision? What is to be accomplished? Write your decision statement by combining a decision verb (choose, improve, select…) with the object (person, place, method, product…) to be chosen. Then modifiers can be added sparingly to narrow the alternatives.
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Workplace Diversity - Internet Guide - via Cornell University This excellent guide provides an introduction to key library and online resources in the area of workplace diversity, including practitioner resources, journals, consultant directories, and more.
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Co-Active Coaching
BOOK: New Skills for Coaching People Toward Success in Work and, Life.
Non-Adversarial Communication: Speaking and Listening from the Heart
BOOK: "A must read if we are going to make a better world." ~ Randall Huntsberry
The Preferred Leader Assessment
BOOK How well you walk your talk, partner with your staff and affirm their worth to the organization. 10 minutes test plus the action plans and recommended strategies for your unique profile.
The Power of the Decision Statement by Jane Weddle
Workplace Diversity - Internet Guide - via Cornell University 
