OPEN CALL FOR COACHING PRACTITIONERS: Every 1st Friday of the Month
Check your calendar for the next First Friday and JOIN US. A time to share and obtain support for the coaching professional. Email us for dial-in details. Or, call us at anytime, 617.874.6923. via phone
LIVE OPEN CALL: Friday, August 7th, 2009
Call in to ask any question you may have in personal or professional development. It is easy, call 1.712.432.3900 at 9a PST | 12 noon EST | 5p London, August 7th, 2009 Email us for your access code: Coaches @ CoachingCircles.com (no spaces) via phone, free
LIVE OPEN CALL: Friday, Mar. 5th
Call in to ask any question you may have in personal or professional development. It is easy, call 1.712.432.3900 at 9a PST | 12 noon EST | 5p London, March 5th, 2010 Email us for your access code: Coaches @ CoachingCircles.com (no spaces) via phone
Participate in a Communication Skills Event
Workshops, seminars, conferences, etc. Get out there and participate! Events either in person or over the phone (worldwide access).
The Art of Influencing Up by Marshall Goldsmith
Comments (0)
"Great wisdom not applied to action and behavior is meaningless data." —Peter Drucker
Knowledge workers are people who know more about what they are doing than their boss does. My guess is that you, like most of my readers, are a knowledge worker. Many knowledge workers (especially those with technical backgrounds) have years of education and experience that enable them to come up with great ideas.
Yet this same group has almost no training in how to "influence up" and ensure that their great ideas actually get accepted. Great ideas that are never implemented don't make much of an impact on the organization.
The guidelines listed below are intended to help you do a better job of influencing your upper management. They won't always ensure your success, but they will definitely improve your odds!
Take responsibility. Think like a salesperson—not a technician.
In many ways, influencing up is similar to selling products or services to external customers. They don't have to buy—you have to sell!
Any good salesperson takes responsibility for achieving results. No one is impressed with salespeople who blame their customers for not buying their products. When making your pitch, treat upper managers like great salespeople treat their customers.
While the importance of taking responsibility may seem obvious in external sales, an amazing number of people in large corporations spend countless hours blaming management for not buying their ideas, as opposed to blaming themselves for not selling those ideas. If more time were spent on developing our ability to present ideas and less on blaming management, a lot more might get accomplished.
Focus on the big picture—not just what's in it for you.
An effective salesperson would never say to a customer: "You need to buy this product, because if you don't, I won't achieve my objectives!"
Effective salespeople relate to the needs of the buyers. They don't expect buyers to relate to their needs. In the same way, effective "upward influencers" relate to the larger needs of the organization, not just to the needs of their unit or team.
When influencing up, focus on the impact of the decision on the overall corporation. In most cases, the needs of the unit and the needs of the corporation are directly connected. In some cases, this connection isn't so obvious. Don't assume that executives will automatically make the connection between the benefit to your unit and significant, positive impact for the larger corporation.
Continued...
PLEASE DON'T SEND ME FEEDBACK ON THIS by Molly Rose Teuke Comments (1)
I’m never giving anyone feedback, ever again. Really. Who among us but the most stoic (which doesn’t include me) doesn’t flinch when we hear, “Can I give you a little feedback?”
From now on, I’m offering input. I’ll make an observation, share my perspective, even offer a suggestion if you ask for it. Just don’t ask me for feedback.
Continued...
EXCERPT: 'THE TROUBLE WITH THINKING' by Lauren Powers Comments (0) Here is an excerpt from Lauren's new book "The Trouble with Thinking: The Dangerous Trip from In the Head to Out the Mouth"
"Finally a communication expert who explains the deep reason that we don't understand each other." ~ Randi Voss, PhD, Department of Biomedical Engineering, University of Texas at Austin
“Quote” - George Bernard Shaw
"The biggest problem in communication is the illusion that it has been accomplished."
free
“Try Feedforward Instead of Feedback” By Marshall Goldsmith
Quality communication—between and among people at all levels and every department and division—is the glue that holds organizations together. free
“Beware the Man Who Knows” By ROBERT W. GUNN and BETSY RASKIN GULLICKSON
Leaders become more effective as they become more comfortable saying, I don't know. free
“The Elephant in the Room: Organizational Silence” by Alicia Rodriguez
Imagine that you walk into the Boardroom for a meeting with your senior staff. In the middle of the room sits a large, angry looking elephant. free
Success Mantras
WEBSITE: Find proven and practical success tips, self improvement tips and personal development tips on Success-Mantras.com, the ultimate success guide.
Every Day Matters: How You Can Improve Your Life in 7 Weeks or Less
*NEW* "This book intelligently, yet simply, describes how our habit of constantly putting ourselves down and how this bad human habit is a detriment to reaching the goals we want most in our lives." -- Kelly Kennedy
Brain Storm: The Flaws in the Science of Sex Differences
The Art 
PLEASE DON'T SEND ME FEEDBACK ON THIS 
EXCERPT: 
