Change& relationship are our greatest challenge. We may measure oursuccess in terms of revenues, income, promotions or other quantitativemetrics, but the process still remains--our ability to use thecreative tension in change and influence others with integrityis what leads to business results.

EmotionalIntelligence has four core competencies: self-awareness, self-management,interpersonal skill and personal leadership. Whether leading anorganization or leading a life, the skills are the same. Morethan technical knowledge or academic training, at the highestlevels, EQ contributes up to 96% of our success. And, this skillcan be learned and mastered.